CUSTOMER SUPPORT

Shipment

Please find all information regarding shipping here: Shipping options

 

Reclamation

Producing our Standsomes we pay a great deal of attention to diligence and quality. Should there nevertheless ever be any reason for a complaint, you can contact us via contact form, email or telephone.
By email: Please write an email to [email protected] with a short description of your complaint.
By phone: You can reach us by telephone from Monday to Friday in the period from 10 to 17 o’clock: +49 (0) 6131 4929 41-1.

 

Right of withdrawal

You have the right to revoke the contract concluded with us within 14 days without giving reasons and to return the goods to us. The revocation period is 14 days from the day of receipt of the goods.

You can download our sample revocation form for this and send it to us by email at [email protected]. We will then send you a return receipt. The return is free of charge for you. Please pack the goods in the original carton and return them to a GLS ParcelShop near you. We will refund the purchase price immediately after receiving the returned goods.