General terms and conditions

General terms and conditions


  1. General, scope of application
  2. Conclusion of the contract
  3. Delivery time / Information about non-deliverable products
  4. information duties
  5. payment
  6. Shipping and delivery costs
  7. retention of title
  8. warranty
  9. liability
  10. property right
  11. Applicable law


1. General Scope of Application

The following General Terms and Conditions (GTC) govern the contractual relationship between Friedrich & Patriz Möbel GmbH, Managing Director Leonard Beck, hereinafter also referred to as the online provider, and the natural persons who use the online offer of the online provider (hereinafter referred to as the “Customer”). The GTC concern the use of the website as well as the products of Friedrich & Patriz Möbel GmbH and all subdomains belonging to this domain. The version valid at the time the contract is concluded shall be authoritative in each case. The contract language is German.

2. Conclusion of the contract

The contractual partner for all orders is

Friedrich & Patriz Möbel GmbH | Mombacher Straße 2a – 55122 Mainz.

The offers of the online provider are not binding.

By clicking the order button, the customer bindingly declares to the online provider that he wishes to purchase the contents of the shopping basket.

By clicking on the “Send order” button, you place a binding order for the goods contained in the shopping basket.

The confirmation of the receipt of the order follows immediately after sending the order. The purchase contract is concluded with our delivery confirmation or delivery of the goods.

3. Delivery time / information about non-deliverable products

The delivery takes place with available commodities usually within 10 working days, in each case however as fast as possible. Should the online provider request an advance payment, the delivery dates may be postponed.

If an article should not be available once, the on-line offerer informs the customer on the calculation or the customer receives a separate written notification.

4. Duty to provide information

When registering, the customer is obliged to provide truthful information.

If data of the customer change, in particular name, address, e-mail address, telephone number, bank details, the customer is obliged to inform the online provider of the change immediately by changing the data.

If the customer fails to provide this information or gives false data from the outset, in particular, a false e-mail address, the online provider may withdraw from the contract if a contract has been concluded. Withdrawal is declared in writing. The written form is also guaranteed by sending an e-mail. In addition, the affected person/customer is liable for damages due to the incorrect specification of data.

The online provider sends the customer an e-mail with the customer information to the e-mail address given by the customer during registration immediately after the conclusion of the contract.

The customer must ensure that the e-mail account specified by him is accessible from the time of the order and that the receipt of e-mail messages does not fail due to forwarding, closure or overfilling of the e-mail account. The incorrectness of the information is presumed if an e-mail addressed to the customer fails three times in succession, or if the service cannot be provided by the online provider due to an incorrect address.

5. Payment

With the order, an advance payment in the amount of the purchase price is due immediately without deduction, unless payment by invoice or cash on delivery has been agreed.

The customer is legally in default according to the law for the accelerated collection of open claims if he does not invoice within 30 days of the accounting date. In the event of default, the claim shall bear interest at the statutory default interest rate of 5 percentage points above the respective base interest rate of the European Central Bank, unless higher interest rates can be demanded for any other legal reason. However, the assertion of further damages is not excluded.

The customer shall only have the right to offset if his counterclaims have been legally established or have been recognised by the online provider.

The customer may only exercise a right of retention if his counterclaim is based on the same contractual relationship.

6. Shipping and delivery costs

Shipping costs are incurred for the delivery of goods. These are to be borne by the customer unless the customer collects the goods from the online provider’s dispatch centre.

The amount of shipping costs is within Germany:

Delivery with advance payment EUR 7.00

Delivery by cash on delivery EUR 11,00

The shipping costs are for Austria, Switzerland*, the Netherlands, France, Belgium, and Luxembourg:

with advance payment EUR 15,00

*via The service provider takes over the complete handling of shipping and customs to Switzerland on request. All information can be found at You will receive your goods quickly, duty paid and at a reasonable price.
Your advantages of

  • Purchase is finished customs cleared and taxes
  • Delivery in 3-5 days directly to Switzerland
  • You do not pay import duties or presentation taxes

For deliveries abroad as well as for business customers, please request an offer by e-mail from us.

7. Retention of title

The delivered goods remain the property of the online provider until full payment of the purchase price, regardless of the expiry of the revocation period.

8. warranty

Notifications of all obvious and/or recognized defects or wrong deliveries must be made immediately, but at the latest within 48 hours after receipt of the goods. The warranty claim does not extend to damage resulting from improper handling and use of the goods or to normal signs of wear and tear resulting from improper handling and use of the goods or to normal signs of wear and tear which do not constitute a defect. Compensation for consequential damage caused by a defect is excluded.

If the object of purchase is defective at delivery, the customer has the choice of whether the subsequent performance by repair or replacement delivery should take place. The online provider is entitled to refuse the type of supplementary performance chosen if it is only possible with disproportionate costs and the other type of supplementary performance remains without significant disadvantages for the customer.

If the supplementary performance fails, the customer may, at his discretion, demand a reduction of the purchase price (reduction) or rescission of the contract (withdrawal) as well as damages. In the case of only minor defects that do not or do not significantly impair the usability of the object of purchase, the customer shall not be entitled to withdraw from the contract.

If the online provider delivers a defect-free object of purchase for subsequent performance, the online provider may demand that the customer return the defective object of purchase.

Claims of the customer due to defects expire three months after receipt of the goods.

Damages caused by improper or non-contractual measures of the customer do not constitute a claim against the online provider.

9. Liability

The liability of the online provider for slightly negligent breaches of duty is excluded, insofar as these do not relate to essential contractual obligations, damages from injury to life, body or health or guarantees, which are based on claims under the Product Liability Act.

The same applies to breaches of duty by vicarious agents.

10. Industrial property rights

All drawings, patterns, and designs produced by the online provider retain the sole ownership and copyrights. Objects or drawings produced according to the designs of the online provider may not be made accessible to third parties, in particular competitors, under any circumstances. The recipient of the items shall be liable for all disadvantages arising from the use of the models by unauthorised persons.

The customer shall be liable for any infringement of third-party industrial property rights if he has manufactured and supplied items in accordance with his specifications by us. He undertakes to immediately indemnify the online provider against any claims for damages by third parties in the event of an infringement of the industrial property rights of third parties caused thereby.

Items produced by the online provider are used for the advertising of the online provider. Should a customer have a justified interest in keeping the items manufactured for him confidentially, a timely agreement must be made with the online provider.

11. Applicable law

German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.


Disclaimer/Limitation of liability

Contents of the online offer

The author assumes no liability for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are generally excluded. When reproducing and using the products presented, the relevant regulations and laws must be observed. All offers are subject to change and non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently.

References and links

The author is not responsible for any contents linked or referred to from his pages – unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site from viewing those pages and would be able to prevent the visitors of his site from viewing those pages. The author therefore expressly declares that at the time the links were created, the linked pages were free of illegal content. The author has no influence whatsoever on the current and future design and content of the linked pages. The author therefore expressly distances himself from all contents of all linked pages that have been changed since the link was created. This statement applies to all links and references set within the author’s Internet offer as well as to third-party entries in guest books, discussion forums and mailing lists set up by the author. For illegal, incorrect or incomplete contents and in particular for damages arising from the use or non-use of such information, the provider of the page to which reference is made is solely liable, not the party who merely refers to the respective publication via links.

Copyright and trademark obligation

The author endeavours to observe the copyrights of the graphics, sound documents, video sequences and texts used in all publications, to use graphics, sound documents, video sequences and texts created by himself or to make use of licence-free graphics, sound documents, video sequences, and texts. All brands and trademarks mentioned within the Internet offer and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. The mere fact that a trademark is mentioned should not lead to the conclusion that it is not protected by the rights of third parties! The copyright for published objects created by the author himself remains solely with the author of the pages. Any duplication or use of objects such as diagrams, sounds or texts in other electronic or printed publications is not permitted without the author’s agreement.

Legal validity of this disclaimer

This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.

The European Commission provides a platform for Online Dispute Resolution (OS), which you can find at . We are not obliged or prepared to participate in a dispute resolution procedure before a consumer arbitration board.